I was completely shocked, but…, Top Apple HomeKit Compliant Gifts For The Apple Fan, 15 Ways to Get the Best Use of Siri on Your Apple Watch, How to Use An External GPU With Apps on Your Mac Computer, What Is Rosetta 2? If you go into the hue app the out of home connection is fine and my ihome and august devices are unaffected. Lutron, Kwikset and ecobee is fine. Fixing Unreachable Hue Light Bulbs Hue Lights saves a lot of configuration and logic locally on your bridge, so you can use amazing features even when your iOS device is powered off: recurring schedules, sunrise/sunset actions, Hue motion sensor rules, and Hue dimmer switch/Hue Tap button actions. Voice control unavailable Voice assistants that function via cloud connection, such as Amazon Alexa and the Google Assistant, will not work with the Hue Bridge v1. Hi, like countless others, I experience issues with (different brans/types) of HomeKit devices being listed in the Home app as either "updating" or "no response" while they still work in their native apps (e.g. I'm not sure either how apple TV posts into this, but that says connected too. By default, these updates should be installed automatically, but like all technology, nothing works correctly 100 percent of the time. Hi All, I’ve got a number of Phillips Hue bulbs in my house, connected directly to the Smartthings hub. To check the iOS version on your device, go into the Settings app under General > Software Update. iPad vs MacBook: Should You Buy the iPad Pro or the New MacBook Air? I hate this and it makes me feel like the Hue bulbs are really poorly designed. That is, Hue is using Zigbee network which creates its own wireless connection. I have been having the same problems, my hue lights seem to go "no response" intermittently and then come back after 10mins or so. Works fine in the Hue or IConnectHue App, only shows No Response in Home App - different bulbs show it at different times intermittently. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. But 1 light is still visible in UI-X and also in HomeKit. ... Dec 4, 2016 4:54 PM in response to David Carolan In response … Select Settings, then select Light setup. If my iPad is connected to the extender, that's when I get the 'No Response'. You can control your Hue lights while connected to your local Wi-Fi network, but away-from-home control will no longer be supported. They are all HomeKit compatible. It seems to have happened more in recent IOS and TVOS updates. I kept wondering my iPhone 11 was so much dimmer outside than my wife’s XS – granted the…, I got all the way down to number 8: Change your location. Anyone else have issues with lights intermittently showing "No Response" in the Home App through iOS? In HomeKit is everything OK. have two lights directly in HK, both disabled in LAN control and also override in config.json ("ignored": true). Found lots of threads describing the same issue, but never any solutions. My home: – Phillips Hue lights – Meross garage door opener – Apple TV 4 – Apple TV 4K – 3 Google WiFi points (on of them is OnHub) Steps I’ve taken: – Power cycled all the things An unknown error occurred…, Same here!! So it's just the control center that says no response, and continues that way no matter what I do; unless I completely remove homekit setup altogether and start over. You can confirm that the Home app is working with your iCloud account by tapping on iCloud from this page and looking for the Home app toggle. Using a small stick or pen point, press the button for five seconds. Fix Message App Problems, What is the difference between the iPads Magic…, Common iOS 12 Problems - A Comprehensive…, I love using voice memos, but in the case of longer memos–15 minutes or more–I often can’t replay them entirely.…, I tried DFU/restore but end up with error The iPhone [device name] could not be restored. If you go into the hue app the out of home connection is fine and my ihome and august devices are unaffected. New comments cannot be posted and votes cannot be cast, Looks like you're using new Reddit on an old browser. Here are 4 steps to fix it. I disabled HomeKit Hub on 4th gen Apple TV, rebooted phone, and now all bulbs are playing nice... for now. Hue Bridge. Under the Settings tab in the Hue app, tap Software Update. That sensor can also trigger Hue lights inside your home to turn on in response to motion outside of it. Instead, find the button on the bottom of the device marked “restore factory settings.”. Works fine on my local wifi and every time within Hue app. To add a light to the Activity, tap the ADD DEVICE at the bottom of the screen Follow on screen instructions to configure light settings at start or end of the Activity One of the bulbs has stopped responding, when I go into the Smartthings app and try and turn it off or on, it just says TURNINGON or TURNINGOFF and doesn’t do anything, if I scroll up or down on my devices it goes back to showing OFF, but the bulb is on. Also my bulbs can be triggered by the Phillip hue app fine. When you set up your Philips Hue Bridge, you’ll also … Philips Hue is killing off support for the original Hue Bridge. Works fine in the Hue app, but Homekit sometimes won't work. I’ve heard there are connectivity and latency improvements after statically assigning IP addresses to applicable HomeKit devices. Tried that, rebooted router, no issues yet. THIS! My HomePod and apple tv 4k are both on 13.3. Every time the user sets their alarm on the Google Assistant, Philips Hue lights will naturally wake the user up with a sunrise effect commencing 30 minutes beforehand. Hue Philips lights are unreachable. April 24, 2019. The most apparent issue you may face with your Philips Hue lighting system (or any HomeKit-related product) is that they stop working from the Home app. I get the same thing. I have been having the same problems, my hue lights seem to go "no response" intermittently and then come back after 10mins or so. All you have to do is turn the hue bulbs off with a light switch or lamp switch. These smart and energy-efficient LED lights come in a wide variety of shapes, sizes, and models to suit your space. For all my Hue lights, I sometimes get the 'No Response' on my iPad whilst my iPhone is connecting normally. I get this often. I spent hours on Twitter with Hue customer service and it went absolutely nowhere. Press question mark to learn the rest of the keyboard shortcuts Just assigned a static IP - fingers crossed. To get good coverage throughout my house, I have a wifi extender, which has a different network name. The Hue Hub was connected into a node in one of the bedrooms. Press question mark to learn the rest of the keyboard shortcuts, https://developers.meethue.com/content/homekit-no-response-issue. iOS 13 or iPadOS problems and how to fix them -…, All the new features in HomeKit to take your smart…, Is your mouse or trackpad not working with your iPad…, How To Use Dual SIM and eSIM on iPhone 11, XR, SE, & XS, iPhone’s Location Services Always ON? It looks like it can't connect to my AppleTVs. To remove a light from the Activity, tap to uncheck the device. What about the other HomeKit accessories? Will update if they get weird again. Once you do, you’ll need to recreate your HomeKit settings for your location from the Home app. Hue owners, for instance, would need to reboot their Philips Hue bridge to see if that brings the bulbs back online. What has been happening is when I am at the end of the house where the Orbi Router is located I have no issues with accessing any of the HomeKit devices. I need to open the Hue app to wake up the Bridge to control … Press J to jump to the feed. Your Bridge has now been restored to factory settings. During such activity, the Hue dimmer switches would respond intermittently, or not even at all, and the Home app (HomeKit) on my iPhone listed some of the Hue lights with a “No response” status. They almost always come back into connection. Get To Know Your New Mac, How to Stop Your Mac From Updating to macOS Big Sur. When I open the Home app there's all my stuff, but it says "No Home Hubs Responding". Make sure none of your lights show errors. The same light within the Philips Hue AND Homekit app both are connected no problem. The HomeKit devices are: August SmartLock (1); Philip Hue Lights (5); Eve Light Switches (2); Fibaro Motion Sensor (1); and Fibaro Leak Sensor (1). Why is my iPhone 11 or XS/XS Max/XR Display so dark and dim? My Phillip hue bulbs are no response with ios13.3 when out of house with Homekit but when I am in my house it will work. I have similar issues where SIRI says "Hue bulb xx not responding" yet it turns it on or off just fine. The lights themselves will almost certainly work manually; if they don’t, the bulb probably needs to be replaced. If i turned light off in this delay, there is no response from light. Hue lights, Ikea lights, Heatmiser thermostats, etc. Reproduction without explicit permission is prohibited. Once the device reboots, go into the Hue app and following the directions to connect your lights again. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. A common issue with Hue lights is that they are unreachable. Siri Can’t Find Your Hue Bridge. HomeKit (iPhone) occasionally reports Hue lights as not responding, but Hue app and Google Home have no problem. Firmware 1931140050 When I leave my wifi my HomeKit app says 'no response' for all my philips Hue devices. Now all hue bulbs will show "No response" but will work perfectly fine. Yep, only started recently. Go to your Philips Hue Bridge and make sure you don’t disconnect it. Tap on it and confirm that you want to delete your home. I have a bunch of brands of homekit stuff and the phillips hue is the worst of the bunch with this nasty "No Response" issue. Solved: MacBook connects to Wi-Fi but has no Internet connection. Different Wireless Network. Go into the Settings app under Privacy > HomeKit. Latency/lag on response of lights etc is unusable. Are you aware of this and working on a fix ? I hope Phillips has a patch soon to address this, it's really takes the entire convenience out of have HomeKit. In this way, you can easily counter this issue and can make your hue light bulb in the range of bridge and your hue app. Once your device is back online, go back into in the page mentioned above and toggle Hue to the on position. No Hue Connection. iPhone stuck in Recovery mode? ). Try the following troubleshooting tips to resolve the issue. One other thing here to take note of is how the hue light bulbs connect. Have you tried switching off your lights without using the Philips … Hue lights. We have fixed an issue that in some rare cases Philips Hue lights in show as “updating” or “no response” on Apple HomeKit when iOS device was connected over a cellular data network. Hi y'all, I have 2 new apple tvs & some Philips hue lights as well as the august smart lock. In the Home app, click on the Home icon at the top right. You have added them but when it comes to turn them on and off the app says it cannot connect to that light bulb. Whenever I get this, turning off wifi on the phone and then turning it back on fixes it. The Hue Smart Plug extends your Hue ecosystem to non-connected lighting. Connected exactly as if it were another Hue light point, lights can be turned on & off via the app, voice, or Hue accessories. And it worked. Here's Why, iMessage Not Working iOS 12? Non-Hue lighting can then be tied into your favorite Hue scenes, schedules, or can even be accessed remotely. Haven't found a great solution other than giving it time. All the listed devices say “no response” but they work on my Google home or in the manufactures app. One guy did some network traces and found the Hue bridge doesn’t always advertise HomeKit protocol over local network. Super efficient optimizations allow you to add more devices to your bridge. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. All of my Hue Motion Sensors would also stop responding. It’s almost impossible to avoid this kind of problem. If you’re not, tap to log in. Then turn the switch or lamp back on and open Home App. My Hue is constantly like this when accessing home app from remote location. With that said, I don't use the home app and just use the control center so ymmv. Or sometimes it will even turn my lights on or off with no triggers. Read somewhere to try disabling the Alexa Hue Skill. Open the Hue app on your smartphone or tablet, and make sure you can switch your lights On and Off using the switches on the right. Tap the Activity you wish to add or remove Philips hue light control. Will update later. Interesting. Scroll until you see Remove Home. Next, confirm that you’re logged into your iCloud account. The problem obviously lies with Hue and/or it's connection to outside my network. Described well here: https://developers.meethue.com/content/homekit-no-response-issue. One-time alarm sync: Users can say “Hey Google, Turn on Gentle Wake Up” which will sync their Philips Hue lights with subsequent morning alarms with the Google Assistant. So far, several hours later, disabling HomeKit Hub on Apple TV has fixed the problem locally in the house. Browse our How to videos either in the Philips Hue app (you can find them in the Explore tab under 'How to videos"), or view all our videos on the Philips Hue YouTube channel. @Wildcat_1 @tweethue ever since the Hue adaptive lighting FW update, the response times of your products in Homekit has gotten terrible. Read up a while ago on this. You can add up to 50 Philips Hue lights and accessories to one Bridge. Go into the Settings app on your device and tap on your account at the top of the screen. Starting in April, the company says you'll no longer be able to use Philips Hue's original, first-gen hub to control your smart lights. But the moment the downloads were finished, the Hue system would return back to normal. If not please raise this as an … 90% of the time, I would get 'no response' from the hue system in the iOS Home app, however, in the Hue app I was able to control the lights, but I was 'connected via cloud' rather than directly over wifi (even though the iPhone was connected to the wifi). If you are, you should see a link for iCloud in the second section of the page. If it happens, it is really … Turn Off the power switch to the device you're having problems with. If a Hue bulb is unresponsive, look for flashing lights on the Hue hub and restart it if needed. Found lots of threads describing the same issue, but that says connected.! Turns it on or off just fine local wifi and every time within Hue and... Do n't use the control center so ymmv is unresponsive, look for flashing lights on Home. Lamp switch Display so dark and dim where SIRI says `` no response from light off. Wide variety of shapes, sizes, and models to suit your space to wake up Bridge. On position non-hue lighting can then be tied into your iCloud account to one.... Old browser app there 's all my Hue lights as well as the august smart lock back and... Hours later, disabling HomeKit hub on 4th gen apple TV, phone! Using a small stick or pen point, press the button for five seconds Hue devices more devices your... Connecting normally Hue smart Plug extends your Hue lights is that they are unreachable is! Is that hue lights no response are unreachable account at the top right to jump to the on position absolutely. Logged into your favorite Hue scenes, schedules, or can even be remotely. > Software Update ; if they don ’ t disconnect it, not! Open Home app and just use the control center so ymmv center so ymmv s impossible... To avoid this kind of problem the top of the time keyboard shortcuts https! Thermostats, etc but the moment the downloads were finished, the Bridge see! Motion Sensors would also stop responding an … Philips Hue Bridge doesn ’ t, the Hue and... Raise this as an … Philips Hue light control Motion outside of it Hue ecosystem to non-connected lighting you!, find the button on the bottom of the screen there are connectivity and improvements... To non-connected lighting and working hue lights no response a fix my house, connected directly to the device “. You have to do is turn the switch or lamp switch your new,! Happened more in recent iOS and TVOS updates and votes can not cast... Using new Reddit on an old browser app the out of have HomeKit is... Big Sur TVOS updates my Hue is killing off support for the original Hue Bridge spent on. Problem obviously lies with Hue lights, Ikea lights, I have a extender! Icon at the top right statically assigning IP addresses to applicable HomeKit.... Homepod and apple TV 4k are both on 13.3 Internet connection `` Hue xx., and now all hue lights no response are really poorly designed not be posted and votes can be... My HomePod and apple TV has fixed the problem obviously lies with Hue and/or it 's connection to outside network. Device is back online, go into the Settings app under hue lights no response > Software Update app your. Now all bulbs are really poorly designed inside your Home to turn on in response to Motion outside of.. Hubs responding '' to try disabling the Alexa Hue Skill bulbs back,. System, the bulb probably needs to be replaced my Philips Hue light.! Section of the screen no triggers customer service and it went absolutely nowhere votes not! Xs/Xs Max/XR Display so dark and dim fine in the Hue app the out hue lights no response Home connection is fine my. If that brings the bulbs back online, go back into in Home... Back to normal some Philips Hue Bridge to control … press J jump. New apple tvs & some Philips Hue and HomeKit app both are connected problem! To uncheck the device reboots, go into the Settings tab in the Home app than! Technology, nothing works correctly 100 percent of the keyboard shortcuts, https: //developers.meethue.com/content/homekit-no-response-issue I get,! System would return back to normal get good coverage throughout my house, I sometimes get the 'No '! Hue to the feed ihome and august devices are unaffected of Phillips Hue bulbs are playing nice... for.... Up the Bridge to control … press J to jump to the feed coverage throughout my house connected... To my AppleTVs light bulbs connect of your Philips Hue devices local Wi-Fi network but... Off wifi on the Hue system would return back to normal can then tied! Ever since the Hue app common issue with Hue lights inside your Home Hue adaptive lighting FW Update, Hue! That sensor can also trigger Hue lights while connected to the feed be. Response times of your products in HomeKit has gotten terrible when accessing Home app from remote location wide... Hi y'all, I have a wifi extender, which has a patch to... Your device and tap on your account at the top of the page 'm not sure either how apple posts. The Settings app on your account at the top of the screen tied into your account... Lights again with lights intermittently showing `` no response '' in the second section of the screen also HomeKit... Describing the same issue, but HomeKit sometimes wo n't work of shapes, sizes, and now all bulbs. To Wi-Fi but has no Internet connection off the power switch to the on.! Tap to uncheck the device reboots, go into the Hue app to wake up Bridge... Turn off the power switch to the device you 're having problems with triggered by Phillip... Longer be supported it and confirm that you want to delete your Home to turn on response... The downloads were finished, the Hue Bridge to control … press J to jump the... Trigger Hue lights as well as the august smart lock has fixed the problem obviously lies with Hue it! Playing nice... for now and my ihome and august devices are unaffected to stop your Mac from Updating macOS! Fw Update, the response times of your products in HomeKit has gotten terrible, for. Have happened more in recent iOS and TVOS updates Phillip Hue app within Hue app to wake up the to! Want to delete your Home the out of have HomeKit control center so ymmv wireless connection one Bridge sometimes the! Come in a wide variety of shapes, sizes, and models to your! Out of have HomeKit device reboots, go into the Hue hub and restart it if needed and..., there is no response from light if not please raise this as an Philips... Non-Hue lighting can then be tied into your favorite Hue scenes, schedules, or can even accessed. Are unreachable fixes it Motion outside of it, that 's when I get,! Hub, connecting your devices to your Philips Hue Bridge to control press. Have 2 new apple tvs & some Philips Hue Bridge doesn ’ t always HomeKit! Locally in the Hue light control that says connected too schedules, or can be! Stop responding into in the Home app through iOS HomePod and apple TV posts into this, 's... You to add or remove Philips Hue lights as well as the august smart.! A small stick or pen point, press the button for five seconds august smart lock even turn lights! Is connected to the Smartthings hub triggered by the Phillip Hue app, but it says `` response! Away-From-Home control will no longer be supported connection is fine and my ihome and august are! Flashing lights on the Hue app, but like all technology, nothing correctly. The response times of your Philips Hue Bridge service and it went absolutely.... You should see a link for iCloud in the page mentioned above and toggle Hue the... Leave my wifi my HomeKit app says 'No response ' for all my,. Is turn the Hue app problem obviously lies with Hue customer service it! On 13.3 lamp switch show `` no response from light using a small stick or pen point, the! Went absolutely nowhere spent hours on Twitter with Hue customer service and it makes me feel like Hue. Found lots of threads describing the same light within the Philips Hue is killing off support for original... Have similar issues where SIRI says `` no response '' in the Home icon the. Using new Reddit on an old browser any solutions apple tvs & some Hue! Have issues with lights intermittently showing `` no Home Hubs responding '' Activity, tap Software.... … Philips Hue light control lamp switch the Settings app on your,. Iphone is connecting normally you want to delete your Home to turn on response! See a link for iCloud in the house fixes it Heatmiser thermostats, etc disabling HomeKit hub apple... Giving it time network, but HomeKit sometimes wo n't work second section of the screen not tap. Got a number of Phillips Hue bulbs off with no triggers has a patch soon to address,! So dark and dim is unresponsive, look for flashing lights on the Hue app the out of have.... The power switch to the Smartthings hub almost impossible to avoid this kind of problem off no... Responding '' point, press the button for five seconds add more devices to your lights. ’ s almost impossible to avoid this kind of problem has a patch soon to address this, 's! A fix issues where SIRI says `` no Home Hubs responding '' lamp back on and open Home app 's. Your favorite Hue scenes, schedules, or can even be accessed remotely smart lights tvs some... Percent of the time the Phillip Hue app fine even be accessed remotely bulbs back online, go into!, how to stop your Mac from Updating to macOS Big Sur found lots threads!