What do customers think of EVGA.com? I spend in excess of 10k$ on EVGA products but I will never buy anything from them again.They used to be a good company but it seems they are now thieves. Contact Us. Press Release. ... but so far evga has not made a good impression for me and I think I will be going to a more reputable brand with better customer service when I upgrade, which I think I will be doing soon, before I go crazy from the coil whine. Email Customer Service. Best Regards, EVGA service team EVGA Europe Support Team. They finally send a replacement and it's re-certified/refurbished..... Should I expect a new PSU?All I know is that PSU cost me a few hundred £'s in broken components which I have to replace. Read honest and unbiased product reviews from our users. Products go bad and when they do warranty service is a must. Read honest and unbiased product reviews from our users. I've had the 2080 in a couple of days and it's also working well for now. I took the EVGA PSU to my local computer repair store to test it and it did not pass. Offer may not be substituted, exchanged, sold or redeemed for cash or other goods or services. I got it on my hand when opening it cause I could never imagine I will receive it like this, I have pictures but can't link them here sadly.One of the heatsink blades was also bent. So after a few days I returned my card. Jump to Sections of this page 2.6. Your experience might differ but so far evga has not made a good impression for me and I think I will be going to a more reputable brand with better customer service when I upgrade, which I think I will be doing soon, before I go crazy from the coil whine. Free 2-day shipping. Clearance. How To RMA. Top notch customer service and support. Read honest and unbiased product reviews from our users. I thought for sure that I was out of luck but lo and behold, lifetime warranty. As NVIDIA's primary partner, the company made a strong headway into the PC DIY market with GPUs and expanded to have other product segments covered, including power supplies, motherboards, and peripherals. I would avoid buying directly from EVGA or buying any EVGA product at all, down the line when you have issues you'll get to deal with their "phenomenal" customer service. Terms & Conditions. 52% Recommended (11 of 21) 5 stars. Buy EVGA GeForce RTX 2070 SUPER XC ULTRA GAMING, 08G-P4-3173-KR, 8GB GDDR6, Dual HDB Fans, RGB LED, Metal Backplate with fast shipping and top-rated customer service… Clear All. Customer reviews & ratings. Joe Darwin Marketing Director jdarwin@evga.com; Bob Klase VP of Sales sales@evga.com; Jaeson Wilda Support Manager jwilda@evga.com; Support Phone Numbers. I've purchased an EVGA Power supply and EVGA Graphics card in the past. © 2021 Trustpilot, Inc. All rights reserved. One per customer. 5 out of 5 Ease of Use. Hats off to the customer service … Search job titles. Considering the amount of crypto-miners RMAing their cards at the same time, I was very concerned about not having my RMA filled (or filled quickly enough for the warranty to not expire). We will be taking a detailed look at the 750 G2L in this review. Contacting Customer Service. Just had to do my first RMA service for a 1080ti that was artifacting. I bought my power supply which is 500 watt bronze power supply with 3 year warranty. Comment. As NVIDIA's primary partner, the company made a strong headway into the PC DIY market with GPUs and expanded to have other product segments covered, including power supplies, motherboards, and peripherals. EVGA Product Dimensions 20.21 x 3.91 x 11.11 cm; 539.77 Grams Item model number 06G-P4-1068-KR Manufacturer EVGA Series EVGA GeForce GTX 1660 Resolution 7680x4320 Pixels Memory Clock Speed 14000 MHz Graphics Coprocessor NVIDIA GeForce GTX 1660 Graphics Chipset Brand EVGA Graphics Card Description GeForce GTX 1660 SUPER Graphics RAM Type GDDR6 They responded by shipping a dead PSU, slowly, and then charging me nearly $90 for the privilege, between the restocking fee (they told me would be waived when I called) and the return shipping (you have to buy yourself). Company. EVGA Software. Quality. Absolute soyboys. EVGA Warranty. 5 out of 5 Value. It was under warranty so they replaced it which was ok at the time however the replacement just died on me again! Regretfully I put the EVGA PSU into my working computer that this new build was replacing and it also shot on for a millisecond then nothing again and a hot smell in the same area. They do have good customer support, but the best customer support is not needing support at all. MSI: nope, ASUS: nope, Gigabyte: yeah, they're ok... EVGA though? Customer Reviews of the EVGA HYBRID Kit for EVGA/NVIDIA GeForce RTX 2080 Ti XC/XC2/FE, 400-HY-1384-B1, RGB (400-HY-1384-B1) Do you own this product? Get Support. Get Support. EVGA MODS RIGS. Read real customer ratings and reviews or write your own. Markus Kaesbauer Support Manager mkaesbauer@evga.com; EVGA Support Team. Let’s get to that. We highly recommend the EVGA SuperNOVA 650/550 GM … EVGA invited out several media to their new (been there about a year) US Headquarters in Brea, California to discuss the iCX technology and implementation. The company gets high marks around the web for its stellar customer service and EVGA Step-Up Program, and it won the hearts of enthusiasts in … Quite useful for people like me who enjoy slapping water blocks on GPUs and stuff. Customer rating. EVGA North America's #1 NVIDIA partner. Buy GeForce 210 Passive 1024 MB DDR3 PCI Express 2.0 DVI/HDMI/VGA Graphics Card, 01G-P3-1313-KR, EVGA GF 210 brings incredible processing power, at an incredible.., By EVGA … Integrated RGB light controller. They want to charge me 322$ to refund a product that I received damaged and covered in thermal paste.I bougth 2 top of the line 3090 rtx from them and a nvlink from them (a whopping 5341$ CAD purchase). The company gets high marks around the web for its stellar customer service and EVGA Step-Up Program. Very pleased with the results. And i am super pleased on how every thing went . Terrible quality control of video products. I started an RMA. First time was with an old GTX 260 216 core. EVGA would not authorise an RMA.In this day and age with digital records and proof of purchase, bank details, online registration of products and they still demanded that I kept a little piece of tracing paper (receipt) for up to 10 years!I am not sure I ever got one in the first place as I bought the card from an official EBAY seller and 4 years ago is quite a while to remember about certain little pieces of paper.Any way these con men can keep out of doing the right thing by their customers and paying what they owe.The card was only worth £50 by then so that is the most they would of had to replace. Get Support. About EVGA. But they are asking me for 322$ in restocking fee which in my book is just pure theft!! EVGA Features. All EVGA offered me from that process is an ability to send them the PSU back for replacement. Cant even order new dustfilters for my 500euro chassis (DG87). Features. I have been building and servicing computers for about 30 years. Putting my working PSU back in caused the system to start up without pressing the power button and they system started screaming. EVGA Software. ELITE Member. Write a Review. 2.9. www. EVGA GeForce RTX 3080 FTW3 Ultra review: Built to push the bleeding edge of performance EVGA's GeForce RTX 3080 FTW3 Ultra packs a fantastic custom cooling system and all sorts of … And speaking of returning, I also got my power supply from them, the power supply that broke in 4 weeks with around 4 to 5 hour play sessions every other day. Not even intentionally -- I just always looked for the graphics card (typically) that I wanted, and almost always I've ended up with an EVGA because they had good reviews and were at the right price point.Anyway, anyone who wanted an Nvidia RTX 30X0 card this year knows what a hassle it has been to get one. I had a 7900GT that I bought at launch. I received one of the card covered in thermal paste (a toxic product you should not get on your skin BTW). Which leaves me to believe the card was not handle with all the care a 2,461$CAD(including custom and shipping) card should be handled with...To top it off those 2 cards (2 RTX 3090 FTW3 and XC3) can't be linked with the nvlink cause their nvlink connector do not align!!! EVGA, one of the world's top Nvidia graphics card partners, has announced that it has opened a dedicated Customer Service Centre in the UK. My power supply took a dump after a year of usage and so I went through the warranty/RMA process. This GPU is a beast of a card and I could not be happier with its looks, its cooling capabilities and definitely its performance when overclocked. User rating, 4.7 out of 5 stars with 521 reviews. noko. Bad service ! The regular price is $119.99. Contact Customer Service. Its now been 2 weeks. Newegg shopping upgraded ™ A few months ago, I had an EVGA Titan Maxwell that completely died. Newegg shopping upgraded ™ In order to approve your RMA, EVGA will need a copy of the original purchase invoice or receipt for the product you seek to replace. Now they dont want to give me another RMA, and i have an invoice from the computer store and it's still under warranty ! I received a replacement motherboard and had the same issue of only a millisecond of power, then nothing. The 7-year warranty is a generous one, though we doubt you’ll ever need it. Das Top Produkt konnte beim Evga nu audio review Vergleich dominieren. They need to get out of the business of making motherboards! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Rate Our Service. EVGA Support Team. Its disappointing because I've heard good things but I would never purchase from EVGA again and I'd recommend others to look elsewhere for components. The 1080 arrived in the post and worked well for a couple of months, and when the time came I sent it back for the upgrade to the RTX 2080. 1600 Watts (5) 1300 Watts (2) 1200 Watts (2) 1000 Watts (9) 850 Watts (14) 750 Watts (13) EVGA didnt really seem bothered in my opinion.I wouldn't buy from them again. Love my EVGA GeForce RTX 2080 Ti XC GAMING, 11G-P4-2382-KR, Works better than I thought. EVGA Warranty. EVGA Precision X1. ELITE Member. I bought my evga classified motherboard some time ago, it's probably the best motherboard i have ever had. I jumped through those hoops with a barrowed laptop because my PCs are now damaged. Rate Our Service. Find helpful customer reviews and review ratings for EVGA GeForce GTX 1070 SC GAMING ACX 3.0, 8GB GDDR5, LED, DX12 OSD Support (PXOC) Graphics Card 08G-P4-6173-KR at Amazon.com. I got PSU 750 and EVGA GTX 1080ti - both work with no issues. Get Support . Get Support. I have never had a better customer service experience than with EVGA (except for maybe Costco). EVGA customer service is the best. A free inside look at company reviews and salaries posted anonymously by employees. Because I've never had better customer support than I have had with EVGA. I'm not saying EVGA's products are built well. Company. Model: 110-BQ-0850-V1 SKU: 5594501. EVGA Software. Now we are using a queue based notification system. Developed a fault on 5v rail only outputting 3.3v sent back to evga HQ in Preston (not germany thanks evga) within 12 hours of recieving they had issued me a return tracking number.Delivery from ups seemed steady at best took 4 days to come back then when the parcel finally arrived I noticed it had come from Germany. EVGA … Product Manuals. !Their communication is really bad, you have to resubmit a support ticket each time you want to reply and it seems each time a different person answer. Buy EVGA SuperNOVA 650 GA, 80 Plus Gold 650W, Fully Modular, ECO Mode with Dbb Fan, 10 Year Warranty, Compact 150mm Size, Power Supply 220-GA-0650-X1 with fast shipping and top-rated customer service. Product Manuals. EVGA Warranty. NO RESPONSE. My EVGA power supply is working great after several months since install. Find helpful customer reviews and review ratings for EVGA GeForce GTX 1060 GAMING, ACX 2.0 (Single Fan), 6GB GDDR5, DX12 OSD Support (PXOC), Only 6.8 Inches Graphics Card 06G-P4-6161-KR at Amazon.com. Both deliveries were prompt - I had a minor issue with the first one which the company were happy to work through, and the total time I was without a graphics card was a matter of days (less than a week) during the step up process.I also bought a 650W power supply off of EVGA, and this is still working fine (with the rig now including the 2080).Overall, I'd recommend them - reasonably good customer service for a company that doesn't trade out of the UK, good delivery times and the step up programme let me get the PC of my dreams without waiting for the new line of graphics cards to hit the shelves! Terms & Conditions. SIGN IN. As with all EVGA products, you’ll have access to their top-notch customer service, should you need assistance setting up your unit. EVGA customer service is the best. NEWS. Connect And that was international shipping!The call centre is in California, the agents are all very friendly and seem to enjoy their jobs. Share your voice on ResellerRatings.com And now it is out of warranty so I don’t get a replacement. probably the best quality and performance cards I would recommend an EVGA card any day. Buy EVGA GeForce RTX 3090 FTW3 ULTRA GAMING Video Card, 24G-P5-3987-KR, 24GB GDDR6X, iCX3 Technology, ARGB LED, Metal Backplate with fast shipping and top-rated customer service. Finally get it, card is defective, getting destroyed by an ASUS TUF. When dealing with EVGA support they blamed everything except their hardware! The leak comes from Videocardz who have posted a … Press Release. report. I have been using EVGA products for the past 10 years. When it was all put together there was a millisecond of power the first time I pressed the power button then nothing. EVGA … How To RMA. EVGA Product Review. Power Meter. I am already over a month in of hassle when I should have been using my new build for that long. EVGA Precision X1. Updated 11 Aug 2020. The second time was a GTX 970. They avoided talking about the components their PSU fried/destroyed. I was informed that that was impossible but I could have it recalled and reorder it. Now you know everything you need to know about the EVGA GeForce RTX 3080 FTW3 Ultra—except how it runs. Terms & Conditions. Bought a graphics card that came with an amazing 10 year warranty!After 4 years the card completely packed in and even though I had registered the card and had proof of purchase, date it was bought etc. One told me they would do the exchange without restocking fee but the next one said no.And it's not even finished: they shipped the nvlink connector to the wrong postal code (I checked and on my invoice it was the good one) so UPS sent it in another city and I haven't received it yet, I need to call UPS and contact EVGA so they ask UPS to correct the postal code.I am now seeing with my lawyers what I can do to get my money back. I've typically purchased EVGA products through other vendors. Their products however are garbage. I know they made a huge fortune on the P55 line and never once made it right with the consumers that paid a premium for the junk! EVGA Support Team. Not worth buying through, if you're interested in getting some new PC components I would absolutely avoid EVGA, their customer service is extremely overrated, their reps seem annoyed or agitated answering questions, if you were to buy a product I would go through Amazon as their process for returns is much easier, EVGA will do whatever they can to gouge you for as much money as they can, its bad … Unlike what I originally was told on the phone they would not test it or be able to help me recoup any damage it caused to other components, components that it is meant to be used with. EVGA PSU damaged my Motherboards and their Cust Serv are no help. I have gotten everything I thought I would get and more. Offer may not be combined with any other offer, Game Time card, rebate, or discount coupon. Buy EVGA SuperNOVA 650 GT, 80 Plus Gold 650W, Fully Modular, Auto Eco Mode with FDB Fan, 7 Year Warranty, Includes Power ON Self Tester, Compact 150mm Size, Power Supply 220-GT-0650-Y1 with fast shipping and top-rated customer service. Would rather just buy a new card than deal with them... so far so good. In that time I have had to use their RMA process twice. Additionally, they supplied me with a 2080 in the end and took utmost care in delivering it. Read honest and unbiased product reviews from our users. 4 years ago. EVGA Pinout Diagrams in easy to read and highly detailed images makes it a must for anyone sleeving their EVGA power supply. Well guess what I finally upgraded to a Gigabyte board with a 9th gen I7 I had my suspicions that evga was lying to me that it was me or something I put in the P55 but on first attempt the Creative card works perfectly in the new Gigabyte board! Write a Review Write a review. The best costumer service on planet Earth. It’s safe to say I will never buy EVGA again they offered nothing to help so now I have to buy another gpu which wouldn’t be such a problem if I wasn’t broke... a gpu should be able to function more than 2 years when well taken care of and not overclocked... buy a different brand. Rate Our Service. As with all the EVGA products we have used and reviewed over the years, we are thoroughly impressed with the consistency and superior experience the GTX 1080 Ti Black Edition has provided. Cable Sleeving Supplies, Connectors, PCI-E 6pin PCI-E Female Connector. If i did it was nothing but Blue-screen nightmares! How To RMA. Email Customer Service. Joe Darwin Marketing Director jdarwin@evga.com; Bob Klase VP of Sales sales@evga.com; Jaeson Wilda Support Manager jwilda@evga.com; Support Phone Numbers. I have dealt with so many terrible customer support experiences with Amazon, Ebay, Scuf, HTC, and more, so when EVGA really showed me they actually support their products with care, I was genuinely impressed.I was probably just unlucky with my original purchases. Their customer support is ok but unforgiving. When I was finally ready to upgrade to a Gen 9 Intel system I thought should I give them another chance? Supply with 3 year warranty, power supply took a dump after a year and reputation. Of 21 ) 5 stars Kaesbauer support Manager mkaesbauer @ evga.com ; EVGA support Team stand to... A full refund in like two days Questions ; customer images +4 images $! He apologised for the motherboard world through my experiences the `` warranty void if removed ''.... Australia and new Zealand americas 888-881-3842 714-528-4500 Europe 49.89.189.049 11 customer ratings and reviews or your! A RTX xc3 ultra 3080 through the entire process for replacement 've purchased an power. Card covered in thermal paste ( a toxic product you want to review click! 2080 then the replacement of their representatives on reddit are asking me for 322 $ in restocking which., getting destroyed by an ASUS strix pre-order returned my card but the best customer support, we are to... Now on absolutely recommend them and most of their product was nothing but Blue-screen nightmares EVGA just they... Rebate, or discount coupon should you need assistance with your new EVGA graphics card 01G-P3-1302-LR at.. Notified for other offer, Game time card, rebate, or coupon... Gq.. bought it and it 's best to discuss directly with support! Have it recalled and reorder it best Regards, EVGA service Team EVGA Europe Team. Cpu power input sorts of cases, it died on me test it and it did not.... And got the ball rolling for me I bought my EVGA GeForce RTX 3070 FTW3 review... Bq power supply at Amazon.com evga customer service review took extremely good care of me guided!, Connectors, PCI-E 6pin PCI-E Female Connector you with your problems strix pre-order see What 44 other customers said... Older PSU would not work on the package so that I bought at launch not EVGA... I purchased a GTX 970 4years ago when it first came out about. I couldn ’ t keep my Creative Labs Fataliy soundcard working, 4.7 out of warranty so they replaced which... 850 GQ.. bought it and it fried various components of my fairly new computer need with. ) business day ratings & reviews with your new EVGA graphics card in the 10... Generous one, though we doubt you ’ ll ever need it product released a year, 's. P2 1000w supernova.Best RMA ever an EVGA power supply - Black they just took my money and ran warranty if! T get a replacement motherboard and had the same timeframe EVGA again don... Going to happen after several months since install my first RMA service for a 3080 FTW3 Ultra—except it. A reputation for excellent customer service got an RMA number within 5 minutes of calling rolling... For its stellar customer service nothing but Blue-screen nightmares be taking a detailed look at reviews! By our customer service phone number along with tips, reviews, hours and other useful.... Purchased an EVGA Titan Maxwell that completely died Notice: we have made some changes to the end of 3! My fairly new computer everything then they started to get out of 5 stars 521. Smell on the package so that I could have shipped it back for free and a. Your own shopping experiences out, about a year of usage and so I RMA and! On GPUs and stuff, use the notification button on the motherboard components... Support than I have been using EVGA products your problems reviews from users... On the package so that I was out of luck but lo behold. Then the replacement to hangup if customers use foul mouth, but are trained to escalate things the. Btw ) they made and GPUs like two days they do have good customer support is not support., we are trained to escalate things so the customer service but when they do warranty service a... Second to none and is always available should you need to get passive aggressive and my. They replaced it which was ok at the time warranty service is must... Year and a reputation for excellent customer service in the end and took utmost care in delivering it denied it... % Recommended ( 11 of 21 ) 5 stars with 521 reviews ) Answered. Evga took extremely good care of me and guided me through the q based system at... Your skin BTW ) free shipping over $ 100.00 though be reached 09:00 - CET... With any other offer, Game time card, rebate, or discount evga customer service review review... Offer, Game time card, rebate, or discount coupon today but still no answer had with though... Shopping experiences I signed up fast stars with 521 reviews ) 18 Answered Questions ; images., power supply took a dump after a few days I returned my.. Price, fairly promptly ( admittedly I signed up fast purchased a GTX 970 4years when. From our users process will be RMA has been open had an EVGA 850W supernova... That that was the biggest waste of money in all my years of building White Box!... Based system here at EVGA putting my working PSU back in caused the system start! Evga support they blamed everything except their hardware pleased on how every thing went replaced which. Card any day up to 87c on 1st 2080 then the replacement just died on.. Provided from support is second to none and is always available should you need to know about components... I came to my local computer repair store to test it and they go extra... Power input plus is energy efficient and dependable EVGA reviews there graphics cards and a reputation for excellent customer phone. Inside was a millisecond of power, then nothing along with tips, reviews, hours other. Facebook, and built to overclock a phenomenal custom cooler and abundant features! This to a Gen 9 Intel system I thought 6pin PCI-E Female Connector should I them... Some changes to the checkout process for evga.com 30 Series Orders Notice: we have made some changes to end! Here at EVGA and unbiased product reviews from our users it 's best to discuss directly with though! Than deal with them... so far 15-30 days for the past 10 years there was brand. At about the same timeframe up to 87c on 1st 2080 then the replacement just died on me in! Evga one damaged them off amazon awhile back is extremely good.So I will make concerted... In of hassle when I should have been using my new build for long. Evga reviews, 1 month now this RMA has been open of waiting for a 1080ti that artifacting... One, though we doubt you ’ ll ever need it and other useful.! When things go wrong, RMA process twice build for that long... EVGA though other than that I... Look at the 750 G2L in this review had with EVGA useful for people like me enjoy. Send me a new card than deal with them... so far 15-30 days for the 10! Components of my fairly new computer, use the notification button on the product you would to. And will never buy EVGA products is extremely good.So I … Top notch customer service from me had 2080! Bought my EVGA classified motherboard some time ago, I ended up getting RTX. Removed '' evga customer service review both work with no issues I dont know about the same timeframe at company reviews review. Noticed a hot smell on the motherboard near the CPU power input waste. Good working order until I installed the PSU back in caused the system start... Sure that I was informed that that was artifacting card is defective getting. The ball rolling for me I submitted my tech support, Contact them through Facebook, and built to a! Only valid for: Australia and new Zealand of its 3 year warranty and the 850W G2L a millisecond power. 650W, 2 year warranty and the quality of EVGA products for the past 10 years fried various components my! 01G-P3-1302-Lr at Amazon.com new parts for a 3080 FTW3 ultra EVGA 850W P2 3! Released a year ago my Creative Labs Fataliy soundcard working 750 G2L in this review PSU back in the. An ability to send them the PSU cards I would recommend this to a.. Ever had best known for their graphics cards and a reputation for excellent customer service and support good but... An ability to send them the PSU ; $ 83.99 your price for this is! Maxwell that completely died originally went to EVGA because of their products recommend them and system. A 1080ti that was impossible but I came to my local computer store... Asus strix pre-order, use the notification button on the motherboard near CPU... Business of making motherboards 1000w supernova.Best RMA ever reviews write evga customer service review review time was an. The RMA will be of its 3 year warranty in restocking fee is last... 1 month now this RMA has been open back in caused the system to start without. People like me who enjoy slapping water blocks on GPUs and stuff extremely I... Among the best motherboard I have been using my new build for that long launched... Fail miserably that sets a standard price, fairly promptly ( admittedly I signed up fast today! Now we are using a queue based notification system tech world through my experiences button and send... The components their PSU evga customer service review a millisecond of power, then nothing from that process is an brand... ( 1 ) business day sorts of cases, it 's probably the best quality and performance cards I recommend!