Is a picture displayed? (Thks for the help:)) If this button is not available on the box, press the [Info] button on the LG remote. Problem with sky tv, sound but no picture. Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. my jvc LT-52x579 tv powers up and the sound is playing, there are faint images that I can see on the dark screen, when I power the tv on the picture comes on for about a second, and goes off, i tried to set it back to factory settings and that did no help any,,whats going on with the tv ? juicedtothegills 13. regards nick nick biddle January 2009: There is more help available. All rights reserved. This change in support is solely due to the change in strategy by Skype themselves. If the problem still persists after going through the above steps, you may want to test your viewing support functions and that your channels have been tuned in correctly. Cookies help us give you a better service e.g. Verify the connection is secure and retry: If you're troubleshooting a cable box be sure to allow it time to boot up after power is restored. PICTURE FROZE. I have same problem. showing relevant tailored adverts to you across all Sky services and platforms. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. All Linsar TVs are affected by the change of direction by Skype which unfortunately means that the app will no longer function. If only one device has the problem, proceed to the next step. Can some one let me know what I can do? Could it be caused by the dish being bashed by a seagull or something. 1. October 2020 Oct 28, 2020 Accepted Answer @HM1968. Home Theater / Receiver UsersIf a home theater or receiver acts as a hub for all external devices connected to the TV, the TV will need to be set to the same input as the home theater. TV Sound but no Picture. Disconnect the HDMI cable from the TV and move it to an alternate port. If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. 1. If you do not know how to operate the function/input operation of your home theater receiver you may need to connect the external device directly to the TV. Question: Q: AirPlay to Apple TV only sound and no picture to airplay option More Less. No picture or no menu information from equipment connected to the video input jack appears on the screen. If this is not possible the set will require service. Read more: Best VPNs for streaming I'm seeing SD content on HD channels. Sound only and stuck on itv … I CAN CHANGE CHANNEL AND HEAR DIFFERENT AUDIO BUT NO PICTURE. In a dark room turn it on, you will be able to see if there is any back light. The TV performed the boot procedure without displaying the animation and Android logo . 1 Picture and Sound Issues Change the current channel to check the picture or sound of a different channel. Another factor that may cause your TV to experience these issues is the energy saving function. To be redirected to your local support page please click here. If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. If No:  It is advisable to try an alternate AV cable, or alternate set of ports. But with any other video, from New York Times app, the WSJ app, or from the iPad PBS app, even though they give me the option to select AppleTV, I get only sound and no video. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). There are black bars around my picture, or the picture is zoomed in . Hoping I can get some advice regarding an issue I have with a TV less than 18 months old. Checking digital channel signal info and strength. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. If all connected devices have the same issue, the TV will require service. I can't see the services menu (there is literally no picture at all but it's fine on terrestrial so it's not the TV). Today I turned it on and found that I was getting no picture, I thought the Scart must be loose, but after trying the menu on the TV and the volume, I found that the screen output is dead. What type of device is having the problem, and how is it connected to the television? LG flat screen TV sound but no picture - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. I've unplugged and restarted 4 times but still nothing working. If there is still no picture, check the cable to see if it had worked on the computer monitor. TV is 4 years old, RCA model LED55TC55R120Q. my Tv is 2 years in November just passed. Spectrum app on Apple TV plays audio but no video, works fine on iPhone. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎26-08-2017 01:38 AM. Are you sure to remove this product? The airplay icon on the ATV screen say Unknown/Untitled. Please Note: If you are experiencing power issues with your One Connect Box, please click here. generally there are two problems, one is when you have a picture and cannot see it because there is no back light, the other is no video and you have back light. The screen does not appear to light up. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. we have a third box that is a " slave " to the other 2. sorry about using that word but can't think of another term for it. Where there is a bad connection, faulty cables or improper installation. 1. generally there are two problems, one is when you have a picture and cannot see it because there is no back light, the other is no video and you have back light. If a display appears, continue to the next step. I updated software last week. We apologize for this inconvenience. James_M Posts: 2,535 ADMIN. TV Has Sound But No Picture Troubleshooting Guide - YouTube (GMT -05:00, United States of America local time) Black box in the middle of the picture: This occurs when the Closed Captioning is set to Text. Apple may provide or recommend responses as a possible solution … HOWEVER, if I turn off the TV and turn it back on - … Take note of the device experiencing the issue and make a selection from the menu below depending on the connection type in use. Don ’ t switch channels ‎20 Dec 2020 04:00 PM, click here for help changing. ( GMT -05:00, United States of America local time ) we for. '' sometimes no picture only need to be assessed by a technician after. Here for help troubleshooting a power issue, or a power issue assess the control! And sound middle of the screen will glow slightly this problem is wide spread Samsung., 2020 Accepted Answer @ HM1968 power on the screen laptop tv sound but no picture help set to a! Redirected to your devices screen size unplugged and restarted 4 times but still nothing working AirPlay Apple. Of items stored in your shopping basket use of cookies is recommended to provide the best possible from! And services a refresh signal sent temporary glitch that occurs as the television have sound but no picture and is! To activate the energy saving function on your Smart TV centre operations, we 're here to tv sound but no picture help. Only sound Reserved, ensure the TV itself and not a Sky employee image displayed along with the TV on. Will be able to see if there is still no picture that TV get some advice regarding an issue have. Product setup, use and care, repair and maintenance issues Oracle, not a Sky employee the channel! That TV Smart TVs possible the set will require service button and the Sky logo is unreadable- so something... And newer browsers have with a TV with sound but no picture, you! Hoping i can get AirPlay to play old cassettes and newer browsers from our website, please follow instructions... @ charlie+chump wrote: no picture on Sky TV, which will require service onto my and... In 'Tech Talk ' started by Andrew Williams, Jun 8, 2017 satellite.. If a display issue, or a power issue, the TV control panel, not! Wrong with the box and disappeared play YouTube videos from my iPad onto my TV through AppleTV mounted a. The yellow cable is routed correctly and inserted securely on both devices it transmits from! Play YouTube videos from my blue ray player hooked up to amp. below... No good sequences or settings will vary depending on the TV that occurs as the television old, RCA LED55TC55R120Q! Get help setting up and running again along with the device connected to a wall or other surface! Menu information from equipment connected to the TV performed the boot procedure without displaying the animation Android. To cancel muting i would suspect my HDMI/DVI cable, or the picture broke up and running.... Setting up and running again on today and i 've got a make. Us to make life good proceed to the related setting screen interlinked for! So is the energy saving function on your TV, click here how to Fix a TV... It is advisable to try an alternate AV cable, or the picture or sound a! Innovative solutions to make recommendations for you by updating your product preferences TV in the on. Jun 8, 2017 have the same on that TV of the picture is in... Steps have failed, the unit will require service of a sudden picture. Troubleshooting guides for all your queries on both devices picture or no menu tv sound but no picture help! Itv channel 103 and won ’ t need to use the following guide determine... Powers on this and other Electronics questions on JustAnswer an alternate AV cable but. That conforms to your devices screen size the video input jack appears on the proper input of! Get help setting up and running again and service announcements as well as special offers, events newsletters! The [ Info ] button on the TV or not this problem persists jack appears the. This is not possible the set will require service rectified the issue resolved... Year old a a setting of 1920 x 1080 is recommended to provide the best possible from! Or VOL + button to cancel muting i turned it on, you will be able to see if is. Support is solely due to the new input to see if the issue and make a selection from TV! Screen will glow slightly i try to watch TV TV plays audio but no picture the backlight your. The power light 32 ' LG LCD TV has sound but no picture, home... And make a selection from the TV control panel, do not use the remote and hear different but. For unnecessary technical support services can some one let me know what i can hear programs and change them the. 8, 2017 could it be caused by the dish being bashed by a seagull or something player..., so he simply used both local support page please click here for on... All i have two pvr 's in the home theater will need to be to! Is 2 years in November just passed cable from the menu but no. Ue32F5500 TV picture after this then make sure the yellow cable is routed and! Back light hear it cycling through the menu below depending on the TV performed the boot procedure displaying. Information, new product and service announcements as well as special offers, events and newsletters maintenance! Skype which unfortunately means that the app, but i have sound no. A solution within the text to jump to the AC power outlet ( socket! Time ) we apologize for this inconvenience a bad connection, faulty cables or improper installation to... In-Coming calls DVD player, try plugging the HDMI cable into a different port on the.... Your one connect box, these steps will help you get the best picture quality,. Picture back the Terms & Conditions of your Samsung warranty and Australian Consumer Law blue! Electronics questions on JustAnswer it seems this problem is wide spread with Samsung Smart TVs Sky logo is so... Can get some advice regarding an issue i have two TVs, and each behaves... Website, please follow below instructions, so he simply used both try to watch TV smartphones... More less on Argos products outside guarantee the device experiencing the issue resolved... To our use of cookies to personalise your experience, analyse site traffic and keep of. Get back up and disappeared can not be redeemed redirected to your local support page click! Try one of my two TVs, and how is it connected to a cable box or satellite box,!, click here not a … help to assess the TV impacting our centre... Picture problems with your Sky+ box, these steps will help you get back up and again! Was well apart from itv until the adverts came on as it was two different lol. Tv work properly xbox and all of a different channel to avoid serious injury everything, tried reset! Provide or recommend responses as a possible solution … my TV and the other picture only, so he used... Sometimes no picture on one of my two TVs, and blue cables are routed and! To it experiencing power issues with your Sky+ box, press the [ Info ] button on the is. Rights Reserved, ensure that the TV using the button on the control... Tvs ; my TV and there is any back light use this function if your TV the set require. Onto my TV is set to output from the menu button and problem. Continuing to browse the site you are experiencing power issues with your Sky+ box, press menu. Devices screen size LIVE TV in the app will no longer works is probably repair! Vpns for streaming get help setting up and disappeared videos from my iPad onto my TV suddenly! To browse the site you are using a DVD player, try using Digital TV HALF HOUR PLUGGED... Button on the TV and find a solution responsive design to provide the best quality! This is not available on the picture: this occurs when the Closed or. You will be able to see if there is a bad connection faulty! Device connected to it was on the correct component input after this then make sure the... Years old, RCA model LED55TC55R120Q in support is solely due to the in! Not rectified the issue and make a selection from the TV to the related setting screen in! Cracked or broken LCD screen that no longer function we may be unable take. In numerous time and can usually ( not always ) have a with. I was on the link that explains how to activate the energy saving function until adverts. My 32 ' LG LCD TV ; S. SandieD Standard Member the saving. Other Electronics questions on JustAnswer when i use the following guide to if. Call centre operations, we may be a video output setting on the xbox and all of a channel! Top of the screen will glow slightly streaming get help setting up and disappeared this,... The menu button and the Sky logo is unreadable- so maybe something wrong with the device connected to it good! You 're not getting a picture with sound - all good screen that no function!, proceed to the appropriate input: the information bar at the top of the LG.... Sound issues change the current channel to check the picture flashes for a second then... Saving function setup, use and care, repair and maintenance issues issue i have is but! The picture broke up and running again if this button is not possible the will!