It’s been working fine until this morning. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. Sometimes, manually cycling the light is the only thing you need to do to restore voice control. Hi, folks! As I stated above the app works with the switches but no longer with Alexa since the update. Breakthrough on Alexa-Hue light issues (server unresponsive) I’ve read the same setup from other users a dozen times researching this problem: a not-unreasonable number of Hue lights, controlled just fine with the Hue app, but Alexa cannot communicate with one or more of the bulbs. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. So for every Alexa request, we try to get the response from MQTT. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. Tap on Disable. Alexa doesn't respond or says she can't understand you. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. If all else fails reinstall the light in the Phillips app. I assume Alexa and Google have to communicate with Hue in the cloud and when I check that I find they are having problems connecting with the Hue server. Make sure you have an active internet connection. But it goes away after sometime. And the report state is working fine after sometime. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Tap on Skills & Games. The Leviton app turns it on/off fine. My server (Alexa skill uses an MQTT server) is configured inside the AWS lambda. Check that your device isn't muted. The Hue bridge is working and the Hue app will control the lights. It appears to be a problem with the app update and how it does not work with Alexa as advertised. Tap on Wyze and then Disable Skill. Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. Does the light turn on and off with the Phillips app? To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. Tap on Your Skills. Alexa says it’s unresponsive. About 90% of Hue Light issues occur because someone manually shut a light switch off. It worked fine with Alexa and all the switches includeing the insight before the firmware update. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. I’ve disabled the switch in Alexa and re-enabled it a couple of times. I don’t see anywhere to do that in the Alexa App. Patience and persistence will help. Still no joy. Tap on the three lines in the upper left-hand corner. I suspect we’ll have a few people running into this issue over the next few hours/days. The light indicator is red when your device is muted. At times I'm getting errors shown in Alexa mobile app "Server unresponsive". Strange because I can do it all in the Smarthings all from my phone! So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. Some brands have more trouble keeping connected than others. This is a problem with app to Alexa connection. I have a Leviton DW6HD wall dimmer switch I installed 2 days ago as “Office Lights”. Alexa app says “Device is unresponsive” ... Also make sure that the Alexa app lists the light under Setting, Devices. Once disabled, tap on Enable to Use for the Wyze skill. 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